Shipping policy

Shipping charges are estimates only.  Should the actual shipping charge required to ship your order be less than the estimated amount, your order total will be adjusted accordingly.  Should the actual shipping charge exceed the estimated amount, an additional invoice will be sent to you to cover the actual shipping amount required.  In this case, your order will not be sent until this additional amount is paid.

An additional $5 will be added to the shipping fee for all orders that total less than $50.

Customer is responsible for all Duties and Taxes.

Shipping and Handling Charges are not refundable.

Shipments are FOB from one of three warehouses in southern California and Texas. FOB is subject to change without notice due to market forces or inventory changes. We will always keep you abreast of FOB changes on orders you have placed with us.

Shipments are billed at the time of order shipment except in cases where online shipment cost estimation is not possible, or a deposit is required. Shipping costs for online orders are estimated. CPR Sales will correct the shipping costs to the actual cost charged by the carrier once your order is packed. The Sales Department will inform you if a deposit is required. When you use your credit card to place a website order, your account is authorized when the order is placed and captured when we ship your order. If you (or we) cancel the order, the credit card authorization is released.

Failure to indicate special services (Notify Before Delivery, Inside Delivery Required, Liftgate Truck Required, Residential Delivery) will result in additional charges billed before or after the shipment has departed our facility. Note that freight carriers charge additional fees for waiting at the destination or returning to the destination for later delivery. The charges for special services not indicated to us at the time of order and additional freight carrier handling fees that are incurred through no fault of ours are the customer's responsibility. By accepting the Terms Agreement and placing orders with us, you agree to pay these charges when billed by us when our carrier accounts incur such charges or before or after the order is shipped.